In order to provide better services , CPAO has developed Grievances Redressal and Monitoring System viz. “Web Responsive Pensioners Service’ (WRPS): a facility of online services for Central pensioners including AIS officers and Hon’ble High Court Judges. Pensioners have the following facilities through WRPS on CPAO’s website (https://cpao.nic.in).
The step-by-step user guide along with relevant screen shot is available here.